Yzel – Privacy Policy

Introduction

This Privacy Policy explains how Yzel ("Yzel", "we", "us", or "our") collects, uses, stores, and shares personal information when you access or use our platform, services, websites, or otherwise interact with us (collectively, the "Services").

In this Privacy Policy, "you" and "your" refer to any individual whose personal information we collect, including brand partners, space partners, platform users, website visitors, and other individuals who engage with Yzel.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we do so, we will update the "Last updated" date and publish the revised policy on our platform. Continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.

How We Collect and Use Personal Information

We collect personal information from a variety of sources in order to provide, operate, and improve our Services. The type of information we collect depends on how you interact with Yzel.

In addition to the specific purposes outlined below, we may use personal information to communicate with you, improve our platform and services, comply with legal obligations, enforce our terms, and protect the rights, safety, and property of Yzel, our users, and others.

Personal Information We Collect

Personal information refers to information that identifies, relates to, describes, or can reasonably be associated with you.

Information you provide directly to us may include:

• Contact details such as your name, company name, address, phone number, and email address.
• Account information such as login credentials and information used to maintain account security.
• Transaction and engagement information related to bookings, partnerships, payments, invoices, and confirmations.
• Communications and support information you choose to share when contacting us.

You may choose not to provide certain information; however, this may limit your ability to access or use some features of the Services.

Usage and Technical Information

We may automatically collect information about how you interact with our Services, including device information, browser type, IP address, network connection, and usage activity. This information is collected through cookies and similar tracking technologies to help us understand usage patterns, improve functionality, and enhance user experience.

Information from Third Parties

We may receive personal information from third-party service providers and partners who support our operations, such as hosting providers, analytics services, payment processors, marketing partners, and communication platforms. Any information obtained from third parties is handled in accordance with this Privacy Policy.

How We Use Personal Information

We use personal information for purposes including:

• Providing and managing the Services, including facilitating brand-space connections and platform functionality.
• Processing payments and managing transactions.
• Communicating with you regarding your account, services, updates, and support requests.
• Sending marketing, promotional, and informational communications (where permitted by law).
• Improving, securing, and optimizing our Services.
• Detecting, preventing, and addressing fraud, misuse, or security issues.

Cookies and Tracking Technologies

Yzel uses cookies and similar technologies to operate and improve the Services, remember user preferences, analyze usage trends, and support marketing efforts. Most browsers allow you to manage cookie preferences through browser settings. Please note that disabling cookies may affect certain features or functionality of the Services.

How We Share Personal Information

We may share personal information with:

• Service providers and vendors who perform services on our behalf.
• Business and marketing partners in connection with joint offerings or promotions.
• Affiliates within our corporate group.
• Legal or regulatory authorities where required by law or to protect our rights.

We do not sell sensitive personal information or use it to infer personal characteristics without your consent.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. Yzel is not responsible for the privacy practices, content, or security of such third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Data Security and Retention

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or request portability of your data, object to or restrict processing, and withdraw consent where applicable.

You may also opt out of marketing communications at any time by following the unsubscribe instructions in our messages. Exercising these rights will not result in discriminatory treatment.

International Data Transfers

Your personal information may be processed or stored outside your country of residence. Where required by law, we use appropriate safeguards to protect your information during international transfers.